Privacy Policy
Effective Date: October 2, 2026 · Last Updated: October 2026
1. Introduction & Overview
US BENGOL ("we", "our", or "us"), with our production kitchen in Ullapara, Sirajganj and central distribution hub in Bawgan, Uttarkhan, Dhaka 1230, Bangladesh, values and respects the privacy of every individual who visits our website or communicates with us. This Privacy Policy outlines how we gather, utilize, protect, and handle your information when you browse our website, initiate orders via WhatsApp, or submit bulk ordering inquiries.
2. Information We Collect
We collect only necessary and relevant information required to serve our customers efficiently:
- Contact Details: Your full name, organization name, phone number, and email address when submitted via our bulk order request form.
- Order Requirements: Product selections (Atta Roti, Maida Roti, Parota), quantities requested, delivery location, and scheduling preferences.
- WhatsApp Communications: Phone numbers and message contents exchanged when initiating direct inquiries via WhatsApp.
- Technical Diagnostics: Standard non-personally identifiable browser access logs necessary for security, performance monitoring, and anti-abuse verification.
3. How We Use Your Information
The information collected is used solely for legitimate business operations:
- Responding to your inquiries and clarifying bulk delivery logistics.
- Coordinating delivery schedules and confirming transit specifics.
- Providing accurate price quotes and invoice statements.
- Maintaining required records of institutional inquiries for customer support.
We do not sell, rent, lease, or monetize customer contact information to third-party marketing companies.
4. Data Storage & Security
Bulk order inquiries are stored in secure cloud database infrastructure utilizing encrypted connections (TLS/SSL) and strict Row-Level Security policies. Administrative access is restricted to verified US BENGOL personnel.
5. Your Rights & Inquiries
If you wish to review, update, or request deletion of contact details submitted to US BENGOL, please reach out directly through WhatsApp at +880 1000-000000 or at our dispatch office in Bawgan, Uttarkhan, Dhaka 1230, Bangladesh.